2024-06-18 06:19:20

US Government Takes Legal Action Against Adobe for Deceptive Subscription Practices

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The US Justice Department has filed a lawsuit against Adobe for allegedly concealing expensive fees and making it challenging for customers to cancel subscriptions, resulting in harm to consumers. Adobe is accused of enrolling customers in lucrative plans without transparently disclosing crucial terms, ultimately trapping users in costly agreements.

This legal action highlights the government's efforts to address deceptive subscription practices and protect consumer rights against companies like Adobe.

The press radar on this topic:

The Verge - All Posts
17. Juni 2024 um 15:56

US sues Adobe for ‘deceiving’ subscriptions that are too hard to cancel

The US Justice Department is suing Adobe for allegedly hiding expensive fees and making it difficult to cancel subscriptions, trapping customers in pricey plans. The lawsuit claims that Adobe enrolls customers in lucrative subscription plans without clearly disclosing important terms, leading to harm for consumers.
Số hóa - VnExpress
17. Juni 2024 um 23:00

US government sues Adobe for difficult subscription cancellation

The US government has filed a lawsuit against Adobe, accusing the company of charging hundreds of dollars when users want to cancel their subscription, but hiding this fee when registering. According to the Federal Trade Commission (FTC), Adobe deceived consumers by concealing the termination fee, making it difficult for users to unsubscribe. The lawsuit alleges that Adobe violated US federal consumer protection laws.
New York Times - Technology
17. Juni 2024 um 18:45

U.S. Sues Adobe Over Hard-to-Cancel Subscriptions

U.S. regulators filed a lawsuit against Adobe for allegedly making it difficult for consumers to cancel subscriptions to software products like Photoshop. The lawsuit claims that Adobe concealed expensive cancellation fees and made the cancellation process challenging for customers. This legal action is part of a broader crackdown on companies with hard-to-cancel subscription practices.
17. Juni 2024 um 19:28

USA sue Photoshop manufacturer Adobe | heise online

The US government has sued the software manufacturer Adobe. They accuse the company of hiding high cancellation fees for subscriptions from consumers and making the cancellation process difficult. Since 2012, Adobe has switched to a subscription model where consumers have to pay for software access on a recurring basis.


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